- Shipping & Returns
Shipping & Returns
To get a shipping quote, add your products to the cart, select View Cart then Calculate where it says Shipping Costs. We use the USPS Priority Mail for all free shipping offers within the USA.
Shipping Outside the United States
Please remember that your government feels it deserves as much of your money as they can get -- expect a VAT or similar import tax. Unfortunately we cannot determine what that amount will be but we'll do our best to keep your cost down. To find out in advance, contact your local customs agency and ask what the import tax is on musical instruments. We recommend shipping via the postal service when possible to avoid UPS brokerage fees.
Where's my stuff
All orders ship within 24 - 48 hours. When your order ships we will email you a confirmation and tracking number so that you can follow your order online. Alternatively, you can watch grass grow or paint dry.
Returns are Easy
Tuning forks can be returned for refund within 15 days of delivery. Email or give us a call at 877.895.6609 in the USA or Canada. Let us know what you want to return, we will give you the return address and it is done! For orders which received free shipping, your refund will be your total order less our shipping cost.
We do accept returns or exchanges on special orders.
Omnivos does not refund shipping charges.