Omnivos Therapeutics is committed to respecting and protecting your privacy and personal information. If you have questions regarding how we do this, please contact us:
Omnivos Therapeutics Belmont, MA & Santa Monica, CA Tel: 877.895.6609 / 011 339.933.0380 outside USA & Canada
As a visitor, our site automatically recognizes your Internet service provider, but you can't be identified as an individual. The only time we ask for information is when you choose to make a purchase. This information is used only to complete your transaction. We retain your name, address and email information in case we need to contact you regarding any of the products you have purchased. You are not added to our mailing list unless you specifically make that request during checkout.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses for historical purposes only. The contents of the email conversation is shared with no one unless you request it.
Credit card information: We do not retain your credit card information. Essentially, we treat your privacy the way we treat ours; with respect and responsibility. No one will ever have access to your personal information.
We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 877.895.6609 or 339.933.0380.
We have something in common When Omnivos Therapeutics was first conceived its mission was simple, provide therapeutic and educational tools for holistic health. Holistic health is not an end point such as the finish line of a race, holistic health is a life style. Holistic health implies balance of the intellect, emotional, physical and spiritual which make up the whole. So Omnivos Therapeutics provides tools to aid in achieving balance as a whole.
Omnivos Therapeutics has been meeting the needs of holistic health practitioners with sound therapy, light therapy and other holistic tools since 2004. We are dedicated to providing the best holistic tools available and to support them with telephone consultations, workshops, articles and other educational and support materials. If you have any questions or suggestions, please let us know.
In case you were wondering
Omnivos is pronounced as if there was an "e" at the end, Omnivose. We chose not to use the "e" to keep in line with the Latin spelling and pronunciation. Omni translates to All or Universal and Vos means You so Omnivos means Universal You.
Omnivos Therapeutics Belmont, MA & Santa Monica, CA Tel: 877.895.6609 / 339.933.0380 in the USA and Canada Tel: 001.339.933.0380 outside the USA & Canada
Shipping for Gongs and Crystal instruments are shipped via UPS or Fedex fully insured, you bear no responsibility if your order is damaged in transit. The postal service is used tuning forks, books and CDs. The post office has been proven to be reliable however their tracking system is not as good as UPS.
To get a shipping quote, add products to the cart, select View Cart then Calculate where it says shipping costs.
Shipping Outside the United States
Please remember that your government feels it deserves as much of your money as they can get -- expect a VAT or similar import tax. Unfortunately we cannot determine what that amount will be but we'll do our best to keep your cost down. To find out in advance, contact your local customs agency and ask what the import tax is on musical instruments.
Shipping Singing Bowls and Gongs
If you are ordering mutliple singing bowls or gongs and gong accessories, we may be able to reduce the cost of shipping be combining several items in one box. If this is the case, we’ll notify you and adjust the cost of shipping downward. If you would like to confirm shipping costs before placing your order, please email us with your country, city and postal code along with the items you'd like to order.
Where's my stuff
Most products ship within 24 hours. The exception is crystal singing bowls which may take up to 4 days to ship due to the preparation and care given to ensure your order arrives safely. If you need it shipped faster, please call or email us.
When your order ships we will email you a confirmation and tracking number so that you can follow your order online. Alternatively, you can watch grass grow or paint dry.
Returns are Easy
Just call us at 877.895.6609 in the USA or Canada or 001.339.933.0380 elsewhere, let us know what you want to return, we give you the return address and it is done! If your order qualified for free shipping, we will refund the full amount of your returned item less the shipping cost.
Our manufacturers determine the policy for returns
All Crystal products, gongs and their accessories are exchange only within 30 days of delivery. The product must be in original condition. There is a 20% restocking fee for gongs and their accessories. There are no cash refunds for these products.
Tuning forks and books can be refunded within 15 days of delivery. After 15 days, exchanges only will be accepted. The product must be in original condition.
We cannot refund or exchange CDs or DVDs that have been opened.
Omnivos does not refund shipping charges nor can we accept returns or exchanges on special orders.