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Shop for Products | Need Assistance Omnivos Therapeutics is committed to respecting and protecting your privacy and personal information. If you have questions regarding how we do this, please contact us: Omnivos Therapeutics As a visitor, our site automatically recognizes your Internet service provider, but you can't be identified as an individual. The only time we ask for information is when you choose to make a purchase. This information is used only to complete your transaction. We retain your name, address and email information in case we need to contact you regarding any of the products you have purchased. You are not added to our mailing list unless you specifically make that request during checkout. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses for historical purposes only. The contents of the email conversation is shared with no one unless you request it. Credit card information: We do not retain your credit card information. Essentially, we treat your privacy the way we treat ours; with respect and responsibility. No one will ever have access to your personal information. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 877.895.6609 or 339.933.0380. We have something in common Omnivos Therapeutics has been meeting the needs of holistic health practitioners with sound therapy, light therapy and other holistic tools since 2004. We are dedicated to providing the best holistic tools available and to support them with telephone consultations, workshops, articles and other educational and support materials. If you have any questions or suggestions, please let us know. In case you were wondering Omnivos is pronounced as if there was an "e" at the end, Omnivose. We chose not to use the "e" to keep in line with the Latin spelling and pronunciation. Omni translates to All or Universal and Vos means You so Omnivos means Universal You. Omnivos Therapeutics How We ShipShipping to the United States We offer free shipping for all orders over $75. Shipping for tuning forks, didgeridoos and wind chimes is usually between $5-$20 and is based on weight and distance from Santa Monica, CA. Shipping for Gongs and Crystal Singing Bowls start at $30 and increases depending upon the size and quantity of your order. Crystal Singing Bowls, Gongs and Didgeridoos are shipped via UPS Ground fully insured, you bear no responsibility if your order is damaged in transit. A less expenive postal service shipping is available for tuning forks, books and CDs. The post office has been proven to be reliable however their tracking system is not as good as UPS'. Shipping Outside the United States Crystal Singing Bowls, Gongs and Didgeridoos are shipped via UPS fully insured, you bear no responsibility if the order is damaged in transit. All other products are shipped via the US Postal Service, priority mail. We try to give you an estimated if not exact shipping quote with each product but we are not always able to give an exact quote for the larger more fragile products. If this occurs, we will contact you with additional charges, if any, before your order is processed. If you would like to confirm shipping costs before placing your order, please email us with your country, city and postal code along with the items you'd like to order. Where's my stuffMost products ship within 24 hours. The exception is crystal singing bowls and gongs which may take up to 4 days to ship due to the preparation and care given to ensure your order arrives safely. If you need faster shipping, please call or email us. When your order ships we will email you a confirmation and tracking number so that you can follow your order online. Alternatively, you can watch grass grow or paint dry. Returns are EasyJust call us at 877.895.6609 in the USA or Canada or 1+339.933.0380 elsewhere, let us know what you want to return, we give you the return address and it is done!
Omnivos does not refund shipping charges nor can we accept returns or exchanges on special orders. In some cases, additional shipping charges may apply for exchanges. Some manufacturers may also charge a restocking fee ranging from 10%-20%. Contact us if you have questions on shipping or restocking fees for a specific product. |
